CUSTOMER PRIVACY STANDARDS
Customer privacy and personal data protection are our central concerns and goals. Our company G-71, Inc. and its employees are committed to protecting our visitors and customers’ privacy under the stringent privacy protection standards of California Consumer Privacy Act (CCPA), European Union General Data Protection Regulation (GDPR) and other legal requirements around the World. Our company does not — without customer explicit consent — sell, lease or otherwise share the customer information to third parties for monetary or any other valuable consideration.
As an overview, we collect, process and use the customers’ personal data solely for the purpose of developing relationship with prospective customers and providing to the customers Software and Service under the Customer License Agreement. If Customer elects to obtain or use any of our products or services the Customer must register and enroll with us, and must agree to the Customer License Agreement and the terms of service.
PERSONAL DATA WE COLLECT AND/OR PROCESS
When the Customer is registered with us, we collect personal data necessary to provide the Customer with our Software and Services. Without your explicit consent, we do not transfer the personal data of the Customer to third parties.
We collect personal data when you visit, register, use and communicate with our website, as well as in accordance with applicable laws and regulations. We may also receive your data from third parties in order to sell you products and services.
The subscription data, administrative, financial and protected data that we receive is intended to develop relations with customers, provide products and services to customers and in accordance with applicable laws and regulations.
Personal Data we collect when you register with us online or create an online account: You can browse the Website without registering with us or creating an online account. If you choose not to register with us or create an online account we will not collect and use your personal data. However, in order to access certain resources or services via the Website, you will need to register with us. If you register and create an online account, we collect certain personal data about you such as:
- Your first and last name;
- Your telephone number;
- Email address;
- Job title;
- Organization name, size and location
HOW WE USE YOUR PERSONAL DATA
Personal Data we collect when we obtain online feedback from you: We collect your name, online contact information and any other personal data that you choose to provide in the context of obtaining online feedback from you. At your option, we may also collect your organization’s name and physical contact information although we may already hold this information if you have provided it to us for another purpose.
We use or may use your personal data for the following purposes (or as otherwise described at the point of collection) in line with the requirements of data protection laws and the “legitimate interests” we determine necessitate the collection:
- Creating and administering records about your online account (if you have one), including your organization’s purchase history;
- To provide you with information, access to resources or other products or services that you have requested from us on behalf of your organization;
- To provide technical product support to Customers and to enhance Customer technical product support services.
- To alert you to upgrades and enhancements to our products and to new products and/or services, including by email, in accordance with your communication preferences. Please see the “Your Choices” section below for further information about how you can control these updates;
- To request your feedback;
- To complete and support the current activity, Website and system administration, research and development, and to improve the navigation and content of the Website;
- To carry out User analysis, User profiling and decision making, for customers who opt in to sharing their data with us;
- To improve the Website; and
- To improve our products and services.
Website usage data: We use tools to measure Website visitor performance, click data, engagements with content on the Website, pathing, form completions, etc.
We also aggregate such data without Personal Data and use it to analyze user behavior and make decisions about how to improve the user experience.
All data is processed in the United States and is not transferred to the territory of other countries.
We does not in any way sell, lease or rent your information to third parties.
We would only disclose your personal data if required under direct legal process such as valid subpoena, or order of the court, or direct legal requirement, or in order of identifying or perverting fraud and other wrongdoings. We may also share your data in the event of corporate transaction of any type while requiring the recipients to abide by data protection obligations.
Customer’s information may be provided to third parties in order to provide agreed upon services, billing and collection, and to comply with regulatory requirements.
When making payments on the site, all information about payments and bank card details are processed by the service (www.stripe.com) in accordance with their policies and the conditions for processing confidential information.
Except as required by law and for the retaining ability to communicate with our Customers, we do not retain and delete Customer’s personal data at the conclusion of the Customer License Agreement and related services. As long as necessary to maintain our ongoing business relationship, or as needed to provide you with the products, services or information which you are entitled to or can otherwise reasonably expect to receive from us the data is maintained during a retention period that is necessary to comply with our legal obligations, to resolve disputes, or to enforce our agreements.
CALIFORNIA'S "SHINE THE LIGHT" LAW
PROTECTING YOUR INFORMATION
Company acknowledges your trust and is committed to protecting the personal data you provide to us. To prevent unauthorized access, maintain accuracy, and ensure proper use of such data, we employ physical, technical, and administrative processes as necessary to safeguard and secure the personal data we collect.
We undertake to use reasonably available state-of-the-art network and information security standards, protocols and technologies, including encryption, intrusion detection and data loss prevention, and we monitor our systems and data storage to ensure that they comply with our security policies.
Website users can help further protect their personal data by using a secure web browser and by changing any access passwords regularly. Please note that data transmission over the Internet is not 100% secure and any information disclosed online can potentially be collected and used other than by the intended recipient. Please be aware that, by posting information to the technical forum via the Website, you may be making this information available to the public. You should be careful not to reveal any sensitive or other personal details about yourself.
If at any time you decide you do not want us to retain any personal data we collected from you when you registered on our website, or otherwise collected about you, you may request we delete your information. Instructions for contacting us are provided in this policy. Of course, once we delete your information you will no longer be registered with us and you will not have access to the services that are only available through registration. As noted above, even if you are not registered with us we collect Navigation and click-stream data, HTTP protocol elements, and search term data, which helps us to optimize the browsing experience. This data is not personally identifiable Personal Data if you are not registered on the website.
YOUR RIGHTS: ACCESSING AND CHANGING YOUR PERSONAL DATA
Company seeks to ensure that your personal data and preferences are accurate and complete. You have the right to update your personal data and/or preferences at any time. If you wish to review or change the personal data we have regarding you or to update your preferences regarding our retention or use of your personal data please let us know by sending an e-mail with your name, full mailing address and e-mail address to [email protected] together with a description of the changes you request.
EU persons have the right to seek rectification (where data is inaccurate), erasure, restriction, objection or portability of their personal data. EU persons may also have a right to receive from us a copy of their personal data we have in our possession. To exercise these rights or to obtain a copy of the personal data we hold about you, please write to the above address. Alternatively, EU Data subjects seeking to make changes to their information in Company’s possession or to update their preferences regarding our retention or use of their personal data can send an e-mail with name, full mailing address and e-mail address to [email protected] together with a description of the requested changes.
MONITORING AND COMPLIANCE
We may monitor, store, review and disclose to third parties any information, including your personal data, obtained on or through the Website as may be necessary to satisfy any applicable governmental law, regulation, investigation or proceeding. Company may also disclose your personal data (1) where such disclosure is required by law; (2) to protect Company’s legal rights to the extent authorized or permitted by law; or (3) in an emergency where the health or safety of you or another individual may be endangered, to the extent permitted by law. Additionally, we may use IP addresses to identify a particular user if we believe it is needed to enforce compliance with these terms or to protect our company, employees, Website, or customers.
To exercise your privacy rights, or if you have questions or complaints about our use of your personal data and its privacy, please contact us at the following support helpline [email protected] in your e-mail or letter, state your question or concern as clearly as possible.